FAQ

FAQ

How do I explain the therapy to my child?

I encourage you to talk to your child before you come to the session and explain in an easy way who a psychologist is and why at this time your child needs help. I would suggest telling the child the following: “Things don’t seem to be going well for you at home (or at school, or daycare), and sometimes it helps to have special time just for yourself to share with a special person”.  When you are ready to come for the first visit, you could say to you child that she (he) will come to see Mrs. Natalie at her special playroom where there are a lot of toys to play with.

Are the sessions confidential?

Information you share with me will be kept confidential and will not be disclosed without your written consent. With children, the degree of confidentiality may vary depending on their age and the nature of concerns.  You need to be aware about limits to confidentiality which apply in situations when child may be at risk.

What is your average time per session and fees?

Sessions last 50 minutes, and its only session for the child. I do not give updates in front of the child and we will set up update session for parents only where I will share with you my general impressions and offer suggestions. Session fee – $200, as per Recommended Fee Schedule of Psychologists’ Association of Alberta. I expect you to pay at the end of each session. I accept debit, cheque, cash, e-transfers, VISA, MasterCard.

How many sessions my child needs?

Some children can be helped fairly quickly, but most children will probably take some time to start feeling safe and open to talk about their difficulties. A complete therapy would normally take anywhere from 10 to 20 sessions..

How does the typical first session look like?

Before seeing a child, I meet the parent(s). We talk about the nature of the child’s difficulties and their family’s background. After that I see the child. I use play-based approach to help children express in non-verbal way their worries and difficulties.

What is your cancellation policy?

Missed appointments and late cancellations will be billed unless notification is received at least 24 hours before scheduled appointment time. Please be aware that insurance companies usually do not cover cancellation charges.

Do you have free parking?

There is free 90 min visitor parking behind the building.

Do you direct bill insurance?

No, I do not offer direct billing at this time; however I will provide receipt for reimbursement of services.